GTC & CANCELLATION POLICY
§ 1. General
kiligdress | D2, 11 | 68159 Mannheim
represented by Veronique Sawady, sole proprietor
Sales tax identification number according to §27a sales tax law:
UK 309644372
Contact:
Telephone: 0176-31606245
Email: info@kiligdress.de
For all orders that you place via the website, as well as for our deliveries and services, the general terms and conditions set out below apply exclusively in the version valid at the time of the order. We do not recognize any deviating terms and conditions of the customer unless we have agreed to their validity in writing.
Our online sales are aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
§ 2 CONCLUSION OF CONTRACT
2.1 The presentation of the products on the website does not constitute a legally binding contract offer by kiligdress.
2.2 By sending us the order form provided on our website, you make a binding offer to conclude a purchase contract with us. You make an offer by entering all the necessary information during the ordering process. Before you submit your binding offer, you have the opportunity to check the data you have provided and correct it if necessary.
2.3 After receipt of your order, we will send you an e-mail with a confirmation of receipt and the details of your order (order confirmation). Please note that our order confirmation does not constitute a declaration of acceptance of the contract offer, but is for informational purposes only.
2.4 A sales contract between you and kiligdress will only come into effect after the total amount has been credited to our account. Once we have received payment we will email you to confirm that your order has been accepted. The declaration of acceptance creates a legally valid contract between us.
2.5 kiligdress has the right to reject an offer from you without giving reasons, in particular if there are legitimate reasons to believe that the goods purchased via the Internet are intended to be resold commercially.
§ 3 PRICES AND PRODUCT PRESENTATION
3.1 The prices on our website www.kiligdress.de at the time of the order apply. The prices are in euros and include the statutory VAT, but no shipping costs.
3.2 The goods offered at www.kiligdress.de are presented on the website in the form of digital photographs of the actual products. Minor deviations between the representation and the actual products are not considered a defect in the goods ordered.
3.3 Handmade products are unique, minor deviations from the presentation on the website are not considered defects.
§ 4 TERMS OF PAYMENT
4.1 The purchase price plus shipping costs is due immediately with the order confirmation.
4.2 The payment option(s) will be communicated to the customer in the seller's online shop.
4.3 Payment for the goods is possible:
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in advance by bank transfer. The necessary payment information will be sent to the customer by e-mail when the invoice is sent.
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If you select a payment method offered by PayPal, the payment will be processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, can be viewed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - under the terms and conditions for payments without a PayPal account at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the customer pays using a payment method offered by PayPal that can be selected in the online ordering process, the seller already declares acceptance of the customer's offer at the point in time at which the customer clicks on the button that concludes the ordering process. Unless the item is unavailable, the buyer will receive a prompt refund.
§ 5 CANCELLATION INSTRUCTIONS
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of cancellation, you must send us (kiligdress | Veronique Sawady | D2, 11 | D-68159 Mannheim | info@kiligdress.de) a clear statement (e.g. a letter sent by post or email) about your decision to revoke this contract.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of the revocation:
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You will not be charged any fees for reimbursement.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the costs of the return.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
In that case we are entitled to deduct the direct costs of recovering or restoring the goods from the amount we are owed to you.
!!! The right of withdrawal does not apply to the following contracts:
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Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
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Contracts for the delivery of sealed and/or unsealed goods (e.g. jewellery) which are not suitable for return for reasons of health protection or hygiene.
For the:Sample withdrawal form
§ 6 DELIVERY AND SHIPPING
6.1 Goods are delivered to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive.
6.2 Pick-up is possible if this is selectable in the shipping options.
6.3 Goods will be delivered to the delivery address you have provided as soon as possible after your order has been accepted. The delivery time depends on the selected shipping method and the delivery location. The goods will only be shipped after the full purchase price including shipping costs has been credited to our account.
6.4 The shipping costs are borne by the buyer in the previously agreed amount, which is displayed before the ordering process is completed.
(Standard shipping outside of Germany on request)
§ 7 RESERVATION OF TITLE
The delivered goods remain the property of kiligdress/Veronique Sawady until the full amount has been credited to our account.
§ 8 LIABILITY
8.1 If the goods are delivered damaged or defective we shall have no liability to you unless you notify us in writing
kiligdress / Veronique Sawady,
D2, 11,
D-68159 Mannheim, or
inform about the problem within 5 days from the receipt of the goods.
8.2 If you notice a problem under condition 8.1, our only obligation is to replace or repair any defective Goods or refund the amount you paid for the relevant Goods.
The statutory liability for defects applies.
8.3 Except where prohibited by law, we will not be liable for any indirect or consequential damage, loss or expense (including loss of profits, goodwill) incurred in connection with the contract between us and we shall have no obligation to pay any money as compensation to you pay, other than refunding the amount you paid for the goods in question.
§ 9 DATA PROTECTION
Kiligdress uses all data you provide only in accordance with the rules of the German law for the protection of privacy and data protection. Personal data is only used for the purpose of processing your order and only to the extent that it is necessary for the conclusion of the contract, for formulating its content or for changes (inventory data). We must strictly refrain from any other use of your personal data, in particular for marketing or market research.
ARTICLE 10 APPLICABLE LAW
10.1 All legal disputes arising from or in connection with a sales contract are governed exclusively by German law, excluding the UN Sales Convention.
10.2 Should individual provisions be ineffective, the validity of the remaining provisions in these regulations shall remain unaffected.
Sample - WITHDRAWAL FORM
If you want to revoke the contract, please fill out this form and send it back to:
kiligdress |
Veronique Sawady |
D2.11 |
68159 Mannheim |
Germany
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) _______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
__________________________________________________________
Name of consumer(s)
__________________________________________________________
Address of consumer(s)
_______________________________________________
Signature of consumer(s) (only if notification is on paper)
__________________________
Date
(*) Delete where not applicable